Bn99 Terms and Conditions — Know the rules before you play

Bn99 (bn99.one) is an online gaming and entertainment platform operated for users in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the bn99 website, mobile application, and all related services.

By creating an account, logging in, or using any service on bn99, you automatically agree to these Terms. If you do not agree with any part of these Terms, please refrain from using bn99.

These Terms may be updated from time to time. When updated, we will post a notice on the website and send an email notification to registered members. Continued use of bn99 after an update constitutes acceptance of the revised Terms.

To register on bn99, you must provide accurate and complete information. Registering with false or incomplete details may result in account termination and balance forfeiture.

• Each individual may register only one account. Multiple accounts are strictly prohibited.
• It is your responsibility to keep your account password confidential. You must not allow anyone else to access your account.
• The phone number and email provided during registration must be real and belong to you personally.
• If you notice any suspicious activity on your account, contact bn99 support immediately.
• Bn99 reserves the right to suspend or close any account without prior verification if there is evidence of a rule violation.

Bn99 is committed to protecting minors. During registration, you must confirm that you are 18 years of age or older. bn99 may request age verification documents at any time.

• If an account holder is found to be under 18 years of age, the account will be closed immediately.
• All balances and winnings in underage accounts will be forfeited.
• A note for parents: Please take the necessary precautions to ensure that children and minors in your care cannot access bn99.

Payments on bn99 can be made via Mobile Banking, Nagad, and Rocket. The minimum deposit amount is BDT 100. The minimum withdrawal amount is BDT 500.

• Deposits are usually credited to your account instantly. If there is a delay for any reason, please contact support.
• Withdrawal requests are typically processed within 5 to 30 minutes. In some cases, it may take up to 24 hours.
• Withdrawals must be made using the same payment method used for the deposit.
• Bn99 may request additional verification for any transaction. This is to prevent fraud and keep your funds secure.
• Depositing or withdrawing using another person's payment account is strictly prohibited.
• Bn99 reserves the right to reclaim any funds incorrectly credited due to a technical error.

Bn99 regularly offers a variety of bonuses and promotional deals. Each bonus has its own terms and conditions, which must be read before claiming.

• Welcome Bonus: New members receive a bonus on their first deposit. To withdraw this bonus, specific wagering requirements must be met.
• Daily Cashback: A cashback percentage is applied to your net daily losses. Cashback is credited as a bonus, not as direct cash.
• Referral Bonus: Refer a friend and earn a referral reward. The reward applies once your referred friend completes registration and makes their first deposit.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the required bet amount has been wagered.
• Using multiple accounts to take advantage of bonuses is strictly prohibited and subject to penalties.
• Bn99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

All games on bn99 are operated by certified providers and run entirely on RNG (Random Number Generator) technology, ensuring complete fairness. No game outcome is predetermined.

• If a technical issue occurs during gameplay, the affected round may be voided and the bet refunded.
• For Sports Betting, cancelled or suspended matches are settled in accordance with bn99's specific policy.
• Winnings obtained by exploiting a bug or glitch in any game may be voided.
• In Live Casino, the dealer's decision is final. Rude or abusive behavior toward a dealer may result in account suspension.
• In the event of any dispute regarding game rules, bn99's decision shall be final.

• Creating multiple accounts to claim bonus benefits.
• Registering or conducting transactions using another person's identity.
• Using bn99 for money laundering or concealing the source of illegal funds.
• Hacking, cheating, or any other form of technical manipulation of the game system.
• Playing games using bots or automated software.
• Harassing, threatening, or engaging in abusive behavior toward other members.
• Using bn99's brand, logo, or content without authorization.
• Participating in match fixing or manipulation of sports events.

Bn99 takes the privacy of your personal information very seriously. Our Privacy Policy Details how your information is collected, stored, and used.

• Your personal information will never be sold to third parties.
• Information may be shared with authorities when required by law or for security purposes.
• Your information is secured with SSL encryption.
• You may request to update or delete your information at any time.

Bn99 believes gaming should be entertainment, not an addiction. That's why we provide a range of tools and measures to promote responsible gaming.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from gaming for a set period of time.
• Break Reminder: You can set reminders to take a break after extended play sessions.
• Reality Check: You'll have access to a tool to track how long you've been playing.

If you or someone you know is struggling with a gaming addiction, please Responsible Gaming Visit the page or contact our support team.

You may request to close your bn99 account at any time. Please contact support to submit your request.

• Before an account is closed, you will be given the opportunity to withdraw any remaining valid balance.
• If an account is closed due to a breach of bn99 rules, the remaining balance may be forfeited.
• After account closure, data may be retained for up to 5 years for legal compliance purposes.
• Bn99 reserves the right to suspend or close any account without providing a reason.

Bn99 may update these Terms and Conditions as needed. For any significant changes, we will endeavor to provide 7 days' advance notice.

• Continued use of bn99 after any changes takes effect will be considered acceptance of the updated terms.
• The latest version of the Terms & Conditions is always available on this page.
• If you do not agree to the updated terms after being notified, you may request account closure.

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We are committed to resolving issues as quickly as possible.

• Email: [email protected]
• Live Chat: 24/7 Live Chat support is available on the website and app.
• All disputes will first be addressed through our support team.
• Bn99's decision shall be final in all dispute resolutions.